Terms of Service

These Terms of Service ("Terms") govern your access to, and use of the Somira Health LLC website located at https://somirahealth.com and any related non-clinical services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Services.

1. About Somira Health LLC

Somira Health LLC is a non-clinical platform that provides access to independent, licensed healthcare providers and regulated pharmacies through third-party technology partners. Somira Health LLC does not provide medical care, does not make clinical decisions, and does not dispense medications.

Medical services are provided by independent, licensed healthcare providers. Prescriptions, if issued, are fulfilled by state-licensed or FDA-registered pharmacies. Pharmacy choice is subject to availability and may be changed by independent providers or fulfillment pharmacy. Somira Health LLC does not establish a provider-patient relationship.

2. Eligibility

The Services are intended for use by individuals who are at least 18 years of age and located in the United States. By using the Services, you represent and warrant that you meet these requirements.

3. No Medical Advice

The Services do not provide medical advice, diagnosis, or treatment. Any information provided through the Services is for general informational purposes only and should not be relied upon as a substitute for professional medical advice from a licensed healthcare provider.

In the event of a medical emergency, call 911 or seek immediate medical attention.

4. Platform Access Fees

Somira Health LLC may offer platform access to the Services. Platform access fees provide access to platform features, administrative support, and the ability to connect with independent healthcare providers and pharmacies through third-party platforms.

Platform access fees are charged for non-clinical platform access and administrative services only.

5. Telehealth Services

Healthcare services accessed through Somira Health LLC are provided by independent, licensed healthcare providers using telemedicine technology operated by third-party platforms.

Telemedicine services may include asynchronous ("store-and-forward") communication, such as secure questionnaires, messaging, or other electronic communications, as determined by the licensed provider. Telehealth services are currently provided through independent provider networks, including Beluga Health and Wasef Health, which serve as providers of record.

Participation in telemedicine requires informed consent. Telemedicine consent is obtained directly by the licensed healthcare provider through the third-party intake and patient portal prior to receiving care.

Somira Health LLC does not provide telemedicine services, does not obtain medical consent, and does not participate in clinical encounters.

6. Health Information and HIPAA

Somira Health LLC does not collect, store, or maintain Protected Health Information ("PHI"). Health and medical information submitted in connection with healthcare services is collected and maintained by third-party technology platforms on behalf of licensed healthcare providers and pharmacies.

Those entities are subject to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and provide their own Notices of Privacy Practices.

7. User Responsibilities

You agree to:

Use the Services only for lawful purposes

Provide accurate and current information when required

Do not submit medical or health information directly to Somira Health LLC outside of designated intake and patient portals

Not misuse, disrupt, or interfere with the Services

You are responsible for maintaining the confidentiality of any credentials associated with third-party platforms you access through the Services.

8. Payments

Somira Health LLC does not collect or store payment card information directly. Payments related to platform access fees, provider consultations, and prescription fulfillment are processed through third-party payment processors and platforms.

Certain payments may be subject to a temporary authorization pending provider review, which is released if treatment is not approved.

9. Third-Party Services

The Services may include links to or integrations with third-party websites, platforms, or services. Somira Health LLC does not control and is not responsible for the content, policies, or practices of third parties.

Your use of third-party services is subject to their respective terms and privacy policies.

10. Intellectual Property

All content on the Somira Health LLC website, including text, graphics, logos, and software, is the property of Somira Health LLC or its licensors and is protected by applicable intellectual property laws.

11. Disclaimers

The Services are provided on an "as is" and "as available" basis. Somira Health LLC makes no warranties regarding the operation of the Services or the accuracy of information provided.

12. Limitation of Liability

To the fullest extent permitted by law, Somira Health LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services.

Somira Health LLC is not responsible for medical decisions, prescriptions, treatment outcomes, or pharmacy fulfillment.

13. Indemnification

You agree to indemnify and hold harmless Somira Health LLC and its owners, officers, and affiliates from any claims arising out of your use of the Services or violation of these Terms.

14. Termination

Somira Health LLC may suspend or terminate access to the Services at any time for violation of these Terms or for any lawful reason.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

16. Changes to These Terms

Somira Health LLC may update these Terms from time to time. Changes will be effective when posted on this page.

17. Contact Information

Somira Health LLC

455 Market St. Ste. 1940

San Francisco, CA 94105

United States

Website: https://somirahealth.com

Email: hello@somirahealth.com